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Downloaded MP3+G issues on RSQ NEO-22

Discuss the MP3+G karaoke format.
kenklamm
Posts: 1
Joined: Sun Sep 09, 2012 5:13 pm

Post by kenklamm » Mon Sep 10, 2012 9:04 am

Hi americannight,

More than a year ago you offered this post:


***I just wanted to update the forum that RSQ's support has been EXEMPLARY in helping me with the downloaded mp3+G issue. The company made their engineers aware and they released a firmware upgrade to me which was easily loaded onto the machine via the front USB port. The upgrade took seconds and now the downloaded tracks play perfectly. The graphics issue is solved.***

I am having a similar problem with mp3+g files that are "muddled" on my NEO-22. I have the RSQ page which offers the firmware update - my question is how do I update the machine? I have the file on a USB, but how do I get the NEO to access that file? I hope you're still active on this forum and can get me some guidance.

Thanks! Ken



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